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Q: Are you licensed?
A: As required by the Tennessee Real Estate Commission (TREC), both
Lakeside Property Rentals LLC and our Property Managers are licensed.
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Q: Can I reach you after hours?
A: Both owners and tenants can reach a staff member for emergencies by calling
our after-hours emergency number. We understand that many of our owners still
work full-time jobs and need to reach us after hours to discuss their property.
Our office is staffed M-F 9am-5pm, but after-hour appointments can be scheduled
for your convenience.
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Q: How is rent collection handled?
A: According to our Lease Agreements, rent is due on the first (1st) of
each month and is considered late if it is not received by end of business
on the fifth (5th) of the month. If rent is late, we assess a late fee and
will send a late rent notice. If rent remains unpaid, we begin legal eviction
proceedings as soon as allowed by the Tennessee Uniform Residential
Landlord and Tenant Act.
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Q: How and when do I get my checks?
A: We will mail the owner a check or deposit the rent proceeds directly into
the owner’s bank account (by ACH direct deposit) by the 15th of each month.
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Q: How long of a lease do tenants sign?
A: Lakeside Property Rentals LLC manages both short- and long-term rental homes.
Leases are signed when a tenant will occupy a home for longer than 3 months.
You, the property owner, will specify the shortest rental period you wish to allow.
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Q: How much security deposit do you charge the tenant?
A: Long-Term tenants will typically pay one month’s rent as a security deposit.
We also collect additional deposits for departure cleaning and pets. Short-term
guests will either provide a credit card or pay a Security Deposit.
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Q: How soon can you start managing my property?
A: We can begin the process immediately. We will provide you with a getting
started packet that will outline everything we need to start managing your property.
Please contact us today for more details.
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Q: What type of properties do you manage?
A: Lakeside Property Rentals LLC manages residential homes, townhomes and
condos, both furnished and unfurnished, short-term and long-term.
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Q: What type of reports do I get and how often?
A: You will be provided with an owner portal where you can log in any time at your
convenience, day or night, to obtain detailed monthly statements and other important
documents. Keeping informed about your investment has never been easier.
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Q: Who holds the tenant security deposit?
A: As per the rules outlined in the Tennessee Uniform Residential Landlord
and Tenant Act, Lakeside Property Rentals LLC will hold the tenant’s security
deposit(s) in a bank account used only for escrow funds.
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Q: Can I say no to pets, smokers, kids or large families, etc.?
A: Lakeside Property Rentals, LLC fully complies with the Fair Housing Act and Fair
Housing Amendments Act. We cannot discriminate against anyone who is a member of
a protected class under the Act. You may prohibit smoking and you may disallow pets.
Please note that the Americans with Disabilities Act requires that service animals must be allowed!
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Q: Do you sell real estate too?
A: Our sister company, Lakeside Real Estate Group, is a full-service real estate sales
agency which offers unsurpassed real estate service to both buyers and sellers in East
Tennessee.
